CustCredit: DesignExtend.com

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Storefront > Modules & Apps > Browse by Developer > Copernicus Business Systems, LLC > CustCredit

The CustCredit module allows you to offer store credit to your customer for returned items. The credit is tracked with the customer’s account and is automatically applied to the next purchase when the customer checks out, simplifying your returns process and minimizing credit card charges for refunds.

Key Benefits Include:

Customer Store Credit page in the Miva admin
Storefront owner enters store credit into customer’s account
Optional area to track reason for credit
Refund credit displayed in Edit Customer Account screen when customer logs into storefront
Refund automatically applied to customer’s basket as he checks out
Refund amount available to customer until it is depleted by purchases

Example Usage: A storefront that sells cakes and jelly beans online accepts returns for jelly beans that arrive stale at the customer’s doorstep. It does not accept returns for the cakes that it sells because the cakes are baked and shipped on the same day. They are never stale since they get shipped over night. (The storefront owner solved this problem with the Copernicus Shipping SuperMod!) Well, the storefront owner purchased a batch of jelly beans from a discounted wholesaler (whose name will not be revealed here!) who sold him 200 pounds of stale jelly beans! The storefront owner did not know that he was sold stale jelly beans and now all of his customers are receiving stale jelly beans!! This is a storefront owner’s nightmare!

The storefront owner wants to issue store credit to his customers rather than refund the money for the stale jelly beans. He wants his customers to be able to come back to his storefront and place new orders that allow them to access the store credit they received as a result of the stale jelly beans. Therefore, the storefront owner invests in the Copernicus CustCredit module and can customize his storefront to offer store credit for returns. Thus solving his returns problem.....if only that wholesaler would take the stale jelly beans back.......

SPECIFICATIONS & TECHNICAL NOTES

Please note this module requires OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled).

When used alone, that is, without the Copernicus Returns Processing system, you must manually enter the credit information from your customers. When used in conjunction with our Returns Processing system, you can provide store credit automatically as a method of refunding your customer for a return.

Try this product out for FREE on Miva Mia. Contact Design Extend to receive your free copy for use on Miva Mia.

For more information about Miva Mia, available for FREE download from Miva Corporation, please visit: http://www.miva.com/products/mia/

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