> > Web Site & Store Analysis - Shopability Study
Rating Your Site's Usability and Shopability How idiot-proof is your store? Does the average customer run into problems shopping? Are your products presented as effectively as they could be? What's your sell-through ratio? Pamela Hazelton addresses shopability issues each year at the MIVA conference, where MIVA Merchant store owners and site designers put their sites on the "hot seat" for a quick, no-holds-barred commentary on design, navigation, and information. The users often demand more, so Pamela provides in-depth analysis profiles, scheduled on a first-come, first-served basis. What's Included
Pamela shops your online store, looking for common pitfalls (and less common snafus). Never does she walk away without pages full of issues. The goal is to provide information and guidance to help you convert more visitors to customers. She looks for instruction, product placement, customer information and the ease of navigation. Test orders are placed, and supporting pages are analyzed. You'll be provided with a complete report, which includes: - Notes on your site's functional design
- Information on where beginning users may be stumped while shopping
- Recommendations on increasing the store's usability by both seasoned and new online shoppers
- Recommendations on add-on modules and/or design tweaking
By providing admin logins, the DesignExtend.com Team will run backend security and stability tests as well. More Options
Most customers have us follow up on recommendations by installing modules or tweaking design or functionality. The DesignExtend.com Retainer Service may be a better solution, as it offers additional cost savings. Depending on the current queue, your analysis should be delivered within 10 business days.
If we find issues in your store for immediate fixes, or issues which may require extenstive analysis, we will contact you for prior authorization of any additional charges.
|
