> > AnswerChat Live Customer Service
Now adding Live Customer Support to your online store is both easy and affordable.
AnswerChat is a real-time customer support tool that will help you close sales and direct customers to prime product pages.
How It Works
When a customer visits your site/store, he or she can click a button that launches a chat session. You are alerted to the customer's call and, when accepted, proceed with a real-time chat with the customer. When you are away, the customer is prompted to send you a message.
DesignExtend.com offers AnswerChat because it works and its affordable. And, the features are comparable (if not better) than other similar services.
Best of All - the Trial Period is TOTALLY FREE!
Features Include:
- Visitor Tracking - See customers' movements through the site.
- Automatic Time Setting - Set hours for AnswerChat to turn on or off.
- Push Web Pages - Take a customer right to the product page.
- Email Chats - If a customer enters his email address at the start, the chat can be emailed when completed.
- Visitor History - See if the customer is a repeat visitor.
- Search Terms - If the customer came from a search engine, see what terms were used to find you.
- Browser Types - See what kind of browser the customer is using.
Screenshot of Customer Chat Screen
Screenshot of Operator Chat Screen
Click Here for Full List of Features
Your First Month is FREE - today you pay $19.95 for the LITE version (one operator) or any other amount you select below. Your first month is free. If you keep using AnswerChat, today's amount will be applied to the second month. If you cancel, your full payment will be refunded.
Don't Worry... We'll remind you prior to any future charges and when you're free month is coming to an end.
AnswerChat vs. AnswerChat Lite - the main difference is that AnswerChat Lite allows you to chat with one person at a time. If you are chatting with another customer, any new customers will be prompted to leave you a message.
While customers on Mac computers can use AnswerChat to chat with you, the operator software must run on a Windows-based computer. Testing on Macs that can run Windows-based programs has not been done.
AnswerChat's scripting can be placed in the category tree, navigation bar or called in other places. You will also want to include it on all supporting HTML pages.
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