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AnswerChat Features
NOTE: The Lite Version is only available for 1 Operator. If you are the only one running your store and you are not concerned about needing multiple chat sessions, the Lite Version will provide all the standard features. If you need to be able to chat with more than 1 person at a time (busy sites), then consider the full version.

 AnswerChat Version (starts at 1 operator)
Lite
Full
 starting monthly cost
$19.95
$49.95
 chat with your websites visitors
 track visitors to your site
 automatic greeting phrase
 customizable chat buttons and window
 chat button lets your visitors know if an operator
 is available or not
 automatic email form if an operator is not available
 option to accept calls, send to next operator, or send
 visitor an email form
 automatically enable and disable at specified days and
 times
 automatic away message if all operators are not
 available
 push web pages/files
 email chats to visitors
 email signatures
 sounds
 repeat visitor indicator
 see what pages visitors have viewed on your site, before
 chatting with you
 see what search term(s) (if any) used and referring
 site(s)
 see what Browser they are using (Internet Explorer or
 Netscape)
 user chat names and emails saved automatically (no
 need to re-type)
 unlimited chats for one low monthly fee!
 administer chats
 
 chats can be spread-out among multiple operators
 
 multiple chats can be open on one computer
 
 quick messages
 
 quick links
 
 calls automatically go to next operator if no timely
 response to a chat request
 
 forward chats to another operator (automatically or
 manually)
 
 you can see the status of all your other operators and
 who they are chatting with
 
 view a log of all visitors who chatted with you
 
 see traffic and stats for your entire website
 
 view reports of operator chat frequency and lengths
 
 security option to block specific IP address from
 chatting with you
 
 internal chat amongst operators
 

NOTE: The Lite Version is only available for 1 Operator. If you are the only one running your store and you are not concerned about needing multiple chat sessions, the Lite Version will provide all the standard features. If you need to be able to chat with more than 1 person at a time (busy sites), then consider the full version.


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